Most of our orders are processed within 24 hours of
placement (Monday - Friday).
Subject to payment being cleared and
the ordered item(s) being in stock,
your order will be despatched via Australia Post for delivery within the
relevant timeframe listed below.
There may be further delays during peak periods such as at Christmas so it is
advisable to get your order in early.
If an item should be unavailable or there is any other issue, your
order will be placed on hold and you will be notified as soon as
possible by phone or email.
Delivery within Australia / External Territories
One of two parcel types are available depending on how
urgently you wish to receive your item(s):
Regular Post:
7 - 21 business days
Express Post:
Guaranteed next business day delivery within metropolitan
areas of capital cities (except Darwin) and selected other centres.
(Refer to the Australia Post website
to check if your area qualifies for this service.)
Note: If you wish to use the express postal service,
we strongly advise you to phone/email us prior to placing your order
to confirm that we have your required item(s) in stock for prompt delivery.
Otherwise you are paying more for a faster delivery that cannot occur if you do not contact us firstly.
Delivery Overseas
Express Post International:
3 - 7 business days between metropolitan areas of major cities
in certain countries.*
(Refer to Australia Post - International
to check if your area qualifies for this service.)
IMPORTANT: We strongly advise you to phone/email us prior to
placing your order to confirm that we have your required item(s)
in stock for prompt delivery. Otherwise you are paying more for
a faster delivery that cannot occur if you do not contact us firstly.
Additional Fees: Please note that we are not responsible
for any tax and/or other customs duties that may be imposed by the
country to where items are delivered (ie the destination country).
Any such charges incurred are the sole responsibility
of the customer.
* We are not responsible for any delivery
delays due to customs inspections/practices in the destination country.